Privacy policy

Data protection

Thank you for your interest in our online offer. Below we inform you about the collection, processing and use of your personal data.

Personal data is all data that relates to you as a person, e.g. name, address, e-mail address or user behavior on a website.

1. Name and contact details of the person responsible

The person responsible in accordance with Article 4 (7) of the EU General Data Protection Regulation (GDPR) is:

Platzona UG (haftungsbeschränkt), Herzbergstr. 141-146, 10367 Berlin, email: info@platzona.com

2. Collection of personal data when visiting our website

a. Collection of access data and log files

You can use our online offer without providing any personal information, i.e. without registering or otherwise providing us with information. Then we only collect the personal data that your browser transmits to our server and that is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR):

-IP address

-Date and time of the request

–Time zone difference to Greenwich Mean Time (GMT)

–Content of the request (specific page)

–Access Status/HTTP Status Code

–Amount of data transferred in each case

–Website from which the request comes

– Browsers

–Operating system and its interface

–Language and version of the browser software.

This log file information is stored for a maximum of 7 days for security reasons (e.g. misuse and fraud) and then deleted. Excluded from this are data whose further storage is necessary for evidence purposes. These are only deleted after the security-related incident has been finally clarified.

b. cookies

Cookies are used on our website to enable you to use certain functions and to make your visit to our website as convenient and secure as possible. Cookies are small text files that are filed and saved on your computer.

We use so-called session cookies, which are deleted after the browser is closed. Information about your current visit to our website is stored in this cookie on your PC, such as the creation date of the cookie, the expiry date of the cookie and the time the website was last accessed.

The use of cookies serves our overriding legitimate interest in an optimized presentation of our offer in accordance with Article 6 Paragraph 1 lit. f GDPR.

If you do not want cookies from our website to be stored on your computer, you can prevent this by making the appropriate settings in your browser. There you can generally deactivate the setting of cookies and delete cookies that have already been saved. In some cases, however, individual functions of our website cannot be used to their full extent.

The settings for cookies differ depending on the browser used. The help menu of each browser describes how to change your cookie settings.

Further information on the general objection to the use of cookies for tracking or online marketing purposes can be found at http://www.aboutads.info/choices/ or the website https://www.youronlinechoices.com.

c. Website hosting by a third party

As part of processing on our behalf, a third-party provider based within a country of the European Union provides us with the services for hosting and displaying the website and provides infrastructure services, computing capacity, storage space and database services, maintenance services and security services. In doing so, we or our hosting provider process all data that is generated when using our website. This is inventory data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to our online offering.

The processing takes place on the basis of our legitimate interest in an efficient and secure provision of this online offer (Art. 6 Para. 1 lit. f GDPR in conjunction with Art. 28 GDPR).

3. Collection and use of personal data for processing on the platform and when opening a customer account

a. administration portal

We process inventory data (e.g. names, addresses and contact details) and contract data (e.g. services used, payment information) that you have given us when placing your order or when contacting us (e.g. via contact form or e-mail). , to fulfill our contractual obligations and services within the framework of the operation of our portal in accordance with Article 6 (1) (b) GDPR. Which data is collected can be seen from the respective input forms. Declarations,

which are absolutely necessary to process your request or to fulfill our contractual obligations are marked as mandatory fields.

The data will be deleted after statutory warranty and comparable obligations have expired or, in the event of commercial (6 years) and tax (10 years) archiving obligations, after they have expired.

b. customer account

You can register on our portal and open a customer account. The data collected during registration is used to fulfill the contract and provide services. Required mandatory information is marked separately. In addition to your inventory data, we process usage data (e.g. pages visited on our portal) to improve our offer. This is based on our legitimate interest in a presentation of the services on the portal that is appropriate to our interests in accordance with Article 6 Paragraph 1 Letter f. The information remains in the customer account until it is deleted. This is possible at any time.

c. Storage of the IP address

For visits and inquiries via our website as well as registration and renewed registration in our portal, we save the IP address and the time of the respective user action. This is based on our legitimate interests, as well as the interests of the user in protecting against misuse and unauthorized use of your data. We will not pass this data on to third parties, unless this is necessary to pursue our claims or there is a legal obligation to do so in accordance with Article 6 (1) (c) GDPR.

4. Administration and Financial Accounting

We process your data as part of the organization of our company for the purposes of office organization, financial accounting and compliance with legal archiving obligations as well as the general processing of payment transactions. The same data is processed here that is also processed for the provision of contractual services. The legal basis for the processing is Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest in processing the data lies in maintaining our business operations. The data required to fulfill the contract will be deleted as specified in this processing activity. We transmit data to consultants, such as tax consultants or auditors, the financial administration and payment service providers.

5. Deletion of Data

In accordance with Art. 17 and Art. 18 GDPR, data processed by us will be deleted or its processing restricted. Unless otherwise stated, data will be deleted when this is no longer required for its intended purpose. However, if the deletion conflicts with statutory retention requirements, the processing of the data is only restricted, i.e. it is blocked for further use and cannot be processed for other purposes.

The most relevant storage obligations are storage for 6 years in accordance with Section 257 (1) HGB (books, inventories, opening balance sheets, annual accounts, commercial letters, accounting documents, etc.) and for 10 years in accordance with Section 147 (1) AO (books, records, accounting documents, Commercial and business letters, documents relevant to taxation, etc.).

6. E-mail advertising without registering for the newsletter and your right to object

If we receive your e-mail address in connection with the sale of goods or services and you have not objected to this, we reserve the right to regularly send you offers for similar products to those already purchased on the basis of Section 7 (3) UWG , from our range by e-mail. This serves to safeguard our overriding legitimate interests in advertising to our customers in accordance with Article 6 (1) (f) GDPR.

You can object to this use of your e-mail address at any time by sending a message to the contact option given at the beginning of this declaration or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic tariffs.

7. Postal advertising and your right to object

We reserve the right to use your first and last name and your postal address, which we have received from you in connection with the sale of goods or services, for our own advertising purposes, e.g. to send offers and information about our products by post. This serves to safeguard our overriding legitimate interests in advertising to our customers in accordance with Article 6 Paragraph 1 Sentence 1 lit. f GDPR.

8. Email Newsletter

If you register for our newsletter, we use the data required for this and provided by you in order to regularly send you our e-mail newsletter based on your consent

to be sent in accordance with Article 6 (1) (a) GDPR.

Content of the newsletter: When registering for the newsletter, its content is specifically described. In addition, our newsletters contain information about our products, offers, promotions and our company.

Registration procedure: Registration for our newsletter takes place via a double opt-in procedure. After registering, you will receive an e-mail from us in which we ask you to confirm your registration for our newsletter. This is the only way to avoid registering with someone else's e-mail address. In order to be able to prove the registration for the newsletter in accordance with the legal requirements, we save the time of registration and confirmation as well as the IP address. To register for our newsletter, it is sufficient to provide your e-mail address. Your name is given voluntarily and only serves to address you personally in the newsletter.

Legal basis: The newsletter is sent on the basis of your consent in accordance with Article 6 Paragraph 1 Letter a, Article 7 GDPR in conjunction with Section 7 Paragraph 2 No. 3 UWG. The registration process is logged in accordance with Article 6 (1) (f) GDPR and our legitimate interest in using a secure newsletter system that serves both our business interests and your expectations and allows us to prove consent.

Unsubscribe/Revocation: You can unsubscribe from the newsletter – and thus revoke your consent – ​​at any time. You can unsubscribe either by sending a message to the contact options described above or via the link provided for this purpose at the end of each newsletter. After you have unsubscribed, we can store your e-mail address and the data from the registration process for up to three years. The basis for this is our legitimate interest in being able to prove a previously given consent. The processing of this data is limited to the purpose of defending against claims. Individual deletion is possible upon request if the previous existence of consent is confirmed at the same time.

Newsletter dispatch service provider: The dispatch of the newsletter and e-mail advertising is carried out by the service provider CleverReach GmbH & Co.KG, Mühlenstr. 43, 26180 Rastede. You can view the data protection regulations of the shipping service provider here: https://www.cleverreach.com/de/datenschutz/. We use the shipping service provider on the basis of our legitimate interest in a secure and economical newsletter dispatch in accordance with Article 6 Paragraph 1 Letter f GDPR and an order processing contract concluded with it in accordance with Article 28 Paragraph 3 Clause 1 GDPR.

The mailing service provider can use the data of e-mail recipients in a pseudonymised form, i.e. without assigning it to a person, to optimize or improve its own services, for example for the technical optimization of the dispatch and the presentation of the newsletter or for statistical purposes. However, the shipping service provider may not use your data to write to you or to pass your data on to third parties.

Newsletter success measurement: Newsletters that you have agreed to receive contain a so-called tracking pixel, i.e. a pixel-sized file that is retrieved from the server of our shipping service provider when the newsletter is opened. Technical information, such as information about the browser and your system, as well as your IP address and time of retrieval, are collected as a result of this retrieval. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on their retrieval locations (which can be determined using the IP address) or the access times. Statistical information is also collected as to whether and when newsletters are opened and which links are clicked. Technically, this information can be assigned to the individual newsletter recipients. However, the evaluations serve us exclusively to identify the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

9. Use of Google Web Fonts

This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") for the uniform and optimized display of fonts.

Google is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law. You can view the current certificate by searching at https://www.privacyshield.gov/list.

When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly. For this purpose, the browser you are using must establish a connection to the Google servers. This gives Google knowledge of

that our website was accessed via your IP address. Google Web Fonts are used on the basis of our legitimate interest in an attractive and optimized presentation of our online offering in accordance with Article 6 Paragraph 1 lit. f GDPR.

Further information on Google Web Fonts and the processing of data can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://www.google.com/policies/privacy/.

10. Social Media Platforms

We maintain online presences and company pages in social networks and on social platforms in order to be able to communicate with you effectively and to point out our offers and services.

The social platforms process your data for advertising purposes and create profiles based on your usage behavior. These usage profiles are used to serve advertisements tailored to your presumed interests on and off these social platforms. For this purpose, cookies are stored on your computer, in which your usage behavior and your interests are recorded.

Your personal data is processed on the basis of our legitimate interests in effective information and communication with active customers, interested parties and users on social platforms in accordance with Article 6 Paragraph 1 lit. f GDPR. If you are asked by the respective platform for your consent to data processing (i.e. you declare your consent, e.g. by ticking a checkbox or confirming a button), the legal basis for the processing is Art. 6 Para. 1 lit. a., Art. 7 GDPR.

Your data can be processed outside the territory of the European Union.

The most effective way to assert your rights as a data subject is directly to the respective provider. Only he can access your data directly and, if necessary, delete it or provide information. You can also contact us for help.

A detailed description of the respective processing and the possibility of objection (opt-out) can be found on the following linked pages:

Social media platform Facebook:

The collection of data on our Facebook page https://facebook.com/platzona takes place together with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook") on the basis of an agreement (https://www.facebook.com/legal/terms/page_controller_addendum). This also includes information about how people use the Facebook Products, such as the types of content they view or interact with, or the actions they take (see under “Things Done and Provided by You and Others ' in the Facebook data policy), as well as information about the devices they use (e.g. IP addresses, operating system, browser type, language settings, cookie data; see under 'Device information' in the Facebook data policy). What information Facebook actually collects depends on whether and how people use the Facebook Products.

Data protection declaration of the provider Facebook: https://www.facebook.com/policy/ Data protection declaration especially for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data, possibility of objection/opt-out: https:// www.facebook.com/settings?tab=ads

Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://www.facebook.com/legal/EU_data_transfer_addendum; Order processing contract: https://www.facebook.com/legal/terms/dataprocessing

Instagram social media platform: Operator: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) – Privacy Policy/ Opt-Out: http://instagram.com/about/legal/privacy/


Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, privacy policy: https://policies.google.com/privacy; Possibility of objection (opt-out): https://adssettings.google.com/authenticated.

11. Notice of Your Rights

You have the right to request confirmation from us as to whether personal data relating to you are being processed; if this is the case, you have a right to information about this personal data and to the information listed in Art. 15 DSGVO.

You have the right to demand that we immediately correct incorrect personal data concerning you and, if necessary, complete incomplete personal data (Article 16 GDPR).

You have the right to demand that personal data relating to you be deleted immediately if one of the reasons listed in Article 17 GDPR applies, e.g. if the data is no longer required for the purposes pursued (right to deletion) .

You have the right to request from us the restrictions

To request processing if one of the conditions listed in Art. 18 DSGVO is met, e.g. if you have lodged an objection to the processing, for the duration of the examination by the person responsible.

You also have the right, in accordance with Art. 77 GDPR, to complain to a data protection supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

12. Right to Object

You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

We will then no longer process the personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims (Art. 21 GDPR) .

This does not apply if the processing is for direct marketing purposes (by e-mail or by post). We will then no longer process your data for this purpose.

13. Changes to the Privacy Policy

It may happen that we change the data protection declaration in order to adapt it to a changed legal situation or changes to our service or data processing. However, this only applies to statements on data processing. As far as user consents are concerned, changes will only be made with your consent.

You are therefore asked to inform yourself regularly about the content of our data protection declaration.

Kontaktieren Sie uns

Herzbergstr. 141-146, 10367 Berlin

+49 30 98541359



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